Frequently Asked Questions

Q

What are the hardware and software requirements needed to use True Quote?

A

Technical Page Link.

Q

What is Push Technology?

A

Push technology allows Users to receive instantaneous updates within the web browser without requiring any User action. Simply, no refresh action is necessary to keep your markets up to date.

Q

Who does a User contact with other technical questions about True Quote?

A

Contact us @ 800.327.1499 or online at support@True Quote

Q

Is True Quote a "real time" product?

A

True Quote makes available real time prices for viewing on your screen. True Quote uses advanced technology to refresh the trading and pricing information at an optimal level. Information received by trueqoute.com is automatically processed.

Q

Why does the system "sometimes" download additional files while a User is attempting to log in to the system?

A

The True Quote system is an entirely browser-based system. This architecture allows for seamless upgrades as system enhancements become available. Each time a user logs into the system, the program makes sure the most current copy of the controls are available to the user. If new enhancements are being made available, the system will download and install these new features at this time. This process guarantees the user the most up-to-date copy of the software and will also repair any damage that may have occurred inadvertently by other programs in the client's browser.